The following privacy policy describes the information and privacy practices for Nerd Girl Computer. This privacy policy describes how Nerd Girl Computer will collect and use your information. When you provide Nerd Girl Computer with your personal information, you consent to the information practices described in this policy.
To assist you with reading through our privacy policy, we have provided questions and answers below that you may find helpful in understanding our privacy practices:
What information does Nerd Girl Computer collect from me?
We may collect personal information such as your name, mailing address, phone number, e-mail address, credit card number and other billing information. We may also ask for your system or e-mail password and will have access to any files on your system.
When does Nerd Girl Computer collect information from me?
When using Nerd Girl Computer’s services, you may be asked for personal information. You may be asked for this information when you drop off your system in the shop, when you schedule a service call or when you pay for services. If we need any additional information after you have dropped off your system, we may also ask for this information by phone using the phone number provided at drop off.
How is my information used?
Nerd Girl Computer uses the information you provide to service your system. You may also receive promotional material from Nerd Girl Computer, such as coupons and other special offers.
Does Nerd Girl Computer share my personal information with others?
Nerd Girl Computer does not sell or rent your personal information to third parties, although we may need to share your personal information with certain third parties such as our service providers. For example, Nerd Girl Computer may share personal information with third parties to process credit card payments or provide hosting and domain services.
The third parties with whom Nerd Girl Computer conducts business are only authorized to use your information to perform the service for which they were hired. As part of our agreement with them, they are required to follow the privacy guidelines given to them and to take reasonable measures to ensure your personal information is secure.
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities or material that we, in good faith, believe to be unlawful. Nerd Girl Computer may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of ourselves and others. Nerd Girl Computer may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
Can I control the use of my information for marketing purposes?
Nerd Girl Computer is an opt-out organization. Once we receive your information, we may send you marketing communications that contain valuable offers, promotions, and other content. You always have the ability to opt out of receiving future marketing communications from Nerd Girl Computer.
To stop receiving marketing communications from Nerd Girl Computer:
Follow the directions on any of our marketing e-mail or direct mail marketing communications.
- Call 318-746-4911.
- Send an e-mail request with your full name, address, phone number, and e-mail address to office@nerdgirldesign.com.
- Send a request with your full name, address, phone number, and e-mail address to Nerd Girl Computer, 1301 Airline Drive, Bossier City, LA 71112.
If you send an e-mail or letter request, please be sure to include your current contact information, and indicate specifically what type of marketing communication(s) (for example, e-mail, direct mail and/or phone) that you wish to stop receiving. This helps identify you correctly in Nerd Girl Computer systems so we can process your request. Please note that due to production, mailing and system timelines, and the form in which we received your request, it may take up to five business days to remove you from Nerd Girl Computer marketing lists. Until the change takes effect, you may still receive marketing communications from us. Also, please note that even though you may have requested not to receive future marketing communications, you may still receive business-related notices such as appointment confirmation calls, billing information, or other organization-related information. If you have never provided your personal information and would like to be added to our marketing list, please use the contact information above.
How does Nerd Girl Computer secure my personal information?
Whether you receive services or purchase products at Nerd Girl Computer locations, have services performed at your location, or contact the Nerd Girl Computer via phone, we take reasonable precautions to protect against the loss, misuse and unauthorized access of your personal information. This includes personal information that you provide to complete a purchase. We cannot ensure or warrant the security of any information you transmit by e-mail, and you do so at your own risk.
Please note that while Nerd Girl Computer is able to protect personal information that is provided during the course of business, we cannot take responsibility for data loss on the products or systems serviced. You must remove or back up this information to safeguard it.
Does Nerd Girl Computer use cookies to collect information about me?
No. Neither nerdgirlcomputer.com nor nerdgirldesign.com use cookies. Just so you know, a cookie is a small data file that a Web site or e-mail may send to your browser, which may then be stored on your hard drive. These simulate a continuous connection, letting a website remember information about your preferences and session. We don’t feel the need to use cookies, as our websites are meant to be strictly informational. We want you to feel safe and comfortable while using our sites and not having to worry about cookies contributes to those feelings.
How can I update my information?
Nerd Girl Computer wants your information and marketing preferences to be complete and accurate. To update your information, call 318-746-4911, send an e-mail to office@nerdgirldesign.com, or write to Nerd Girl Computer, Attention: Office Manager, 1301 Airline Drive, Bossier City, LA 71112.
If you send an e-mail or letter request please include your current contact information and list the requested changes you would like to have made.
Does Nerd Girl Computer collect information from children?
Nerd Girl Computer will not knowingly or intentionally collect personal information from children under the age of 13. Nerd Girl Computer is committed to protecting the privacy of children.
Who can I contact with questions about the security of my information?
Please contact our office manager to report any known or suspected privacy or security breaches or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may call 318-746-4911, send an e-mail to office@nerdgirldesign.com, or write to Nerd Girl Computer, Attention: Office Manager, 1301 Airline Drive, Bossier City, LA 71112.
What will happen to my computer if I do not pick it up?
All property not picked up within 30 days of the "completion" date on the customer invoice then becomes property of Nerd Girl Computer, unless other arrangements have been made with the owner of Nerd Girl Computer in advance.
What if I need to cancel my scheduled service call?
Any appointment cancelled less than 24 hours in advance is subject to a cancellation fee.
Will this privacy policy change?
Because Nerd Girl Computer will continue to implement new technologies and improve the services and features provided, this policy is subject to change. If there are changes or additions to this privacy policy, we will post them here or in other formats. If we change our information practices or this privacy policy in such a way that your personal information may be used or shared in a different manner, we will give you the opportunity to opt out of having your information used or shared in that new manner.
Effective date: October 19, 2009